Our Story
A family built on clean.
Pro Care Carpet & Upholstery Cleaning isn’t just another cleaning company – it’s a family legacy built on 25 years of hard work, dedication, and a genuine passion for the craft.
Since 1998
From Long Island roots to Pennsylvania homes
Our story began in 1998 when our father founded Pro Care Carpet Cleaning on Long Island, New York. Starting with nothing more than a van, a machine, and a commitment to doing the job right, he built the business from the ground up into one of the most trusted carpet cleaning names in his community.
For 25 years he showed up, delivered exceptional results, and earned the loyalty of thousands of satisfied customers before passing the torch in 2023.
Why We Do What We Do
Real roots. Real results.
We brought Pro Care to the Malvern and West Chester area because we saw an opportunity to bring something different to the market – a cleaning company with real roots, real experience, and a genuine commitment to results that the big franchises and fly-by-night operators simply can’t match.
We are second-generation cleaners. When you invite us into your home you are getting the benefit of 25 years of combined family knowledge, technique, and customer service excellence that simply cannot be replicated overnight.
Our Commitment to You
From our family to yours
We are fully insured and we stand behind every single job we perform. If you are not completely satisfied with the results we will come back and make it right – no questions asked. That’s not just a policy. That’s a promise.
We treat every home we enter with the same respect and care we would give our own. We show up on time, we communicate clearly, we work efficiently, and we don’t leave until the job is done right.
Fully insured · Family owned · Est. 1998
What Makes Us Different
The Very Low Moisture method
Most carpet cleaning companies use high-pressure steam methods that soak your carpet padding, leave behind soapy residue, and force you to stay off your floors for 24 to 48 hours. We think that’s unacceptable.
That’s why we use a Very Low Moisture (VLM) cleaning method that delivers a deeper, cleaner result without over-wetting your carpets. Your floors are dry and ready to walk on within hours of our visit – not the next day. No wet socks. No musty smell. No disruption to your family’s routine.
Safer for your carpet fibers. Better for homes with kids and pets. More environmentally responsible. Once you experience it, you’ll never go back.
Our Services
Everything we clean for you
Carpet Cleaning
Deep cleaning with our exclusive low-moisture method. Safe for all carpet types, dries in hours, leaves no sticky residue.
Upholstery Cleaning
Sofas, chairs and sectionals restored to fresh clean condition without over-wetting or damaging fabrics.
Pet Urine & Odor Removal
We eliminate pet odors at the source, neutralizing odor-causing bacteria deep in carpet fibers and padding.
Hardwood Floor Cleaning
Professional cleaning that removes built-up grime and restores your floors without harsh chemicals or excess moisture.
Area Rug Cleaning
Gentle effective cleaning for Persian, wool, synthetic, and delicate antique rugs.
Tile & Grout Cleaning
Professional equipment removes years of built-up dirt and restores tile and grout to like-new condition.
Proudly serving Malvern, West Chester, Exton, Downingtown, Coatesville, and surrounding Chester County communities.
The Pro Care Difference
Ready to experience the Pro Care difference?
We would love the opportunity to earn your trust and show you what 25 years of family expertise looks like in your home. First-time customers save 10% off their first cleaning.